The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Spinal Reflex Institute Intl. ships via USPS Priority Mail to the US and most international destinations. Most orders are processed and downloadable (software only) on the same day (24 hrs) during regular business days. Allow 1 - 3 days for processing and download for orders placed on weekends and holidays.


  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Spinal Reflex Institute Intl. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Spinal Reflex Institute Intl. reserves the right to change its payment procedures at any time without prior notice to you.

    For Refund, Return or Exchange consideration, products must be received in original condition with packing slip, within seven days of receiving the item. Shipping charges are not refundable. Products must not be marked on or altered in any way. Software, Videos and DVD's are not eligible for refund or return, except in exchange for duplicate item if product is defective.

  • Cancellation requests must be submitted in writing to Spinal Reflex Institute, Admissions Dept., 1401 Main Avenue, Suite B., Durango, CO 81301.
  • You may cancel your registration up to 30 days prior to the seminar date and receive the full amount less a $100.00 processing fee.
  • If you need to cancel less than 14 days prior to the seminar, you may transfer your tuition to any other seminar within 6 months of date of original less a $100.00 processing fee.
  • Cancellation policy may vary for courses that are specialized, limited in number of students or priced with special product and package discounts. See individual classes or call 1-877-259-5520 for details.
  • We reserve the right to cancel a course at any time. We will make every attempt to notify you of changes 7-10 days prior to scheduled seminar. You may choose to transfer your registration to a later date or receive a full and prompt refund.

  • SRI / SRA is not responsible for any guaranteed airline/hotel reservation, or losses due to course cancellation.